What Do Security Guards Actually Do? A Complete Guide

In the city of Toronto, from the 6ix to Scarborough, in the heart of York, or out in Mississauga, security guards are often the unsung backbone of keeping things safe. At Akin Force, security guards do more than just stand around, they are proactive, trained, and respond to a variety of threats and everyday needs that many people don’t think about until something goes wrong. They are the epitome of security radiating a secure atmosphere and providing a stress-free environment. Here’s a complete picture of what they actually do.

What Security Guards Do: Full Breakdown

1. Visible Deterrence & Presence

A lot of what guards do is prevention. Just having someone in uniform walking, patrolling, or stationed at entrances helps discourage theft, vandalism, trespassing. In Toronto, especially in retail areas like Queen Street West, or high-crime or high-pedestrian traffic areas, that visible presence matters. People are less likely to try anything shady when there’s a guard with eyes open. A guard wearing a uniform is often intimidating to thieves or potential perpetrators. 

2. Patrols (Foot & Vehicle)

Guards patrol inside buildings, around parking lots, along perimeters. At night, when fewer people are around, these patrols are extra important considering that statistically crime happens in the moon’s shadow. Akin Force offers mobile patrols; that means guards patrol on foot or by car, checking that doors are locked, lights are working, no suspicious activity, no break-ins. Besides, potential crime planned in broad daylight can also be avoided with patrols from professional guards. 

3. Access Control & Gatekeeping

They manage who gets in and out of a property especially if you have many visitors. Their job could also include screening visitors, checking IDs, and ensuring only authorized people enter the premises. In condos in downtown Toronto, this can mean day-visitors, tradespeople, deliveries. At hospitals or clinics, ensuring patient confidentiality and safety and at events such as concerts controlling crowd flow, checking tickets, and keeping the guests in check.

4. Monitoring & Surveillance

Using CCTV cameras, alarm systems, or security sensors, guards monitor for unusual behaviour. They watch for alarm triggers, camera feeds, motion sensors in parking lots, back-door entrances, construction sites. If something’s off, they respond swiftly allowing for a smooth action with established protocols. Akin Force also does security cameras’ installation and monitoring as it believes in using the latest technology and being smarter than potential perpetrators. 

5. Emergency Response

When things go sideways such as break-ins, fire alarms, medical emergencies, fights, or vandalism, security guards often are first responders. They’re trained to follow protocols and call police, fire department, or paramedics to safely evacuate people if needed. Furthermore, they are also trained to secure a scene until the authorities arrive allowing for compliance with law & order which is also beneficial if your business is insured. In harsh winters in Toronto, storms or snow emergencies may cause damage or hazards (fallen branches, ice), guards help identify and contain danger. 

6. Risk Assessment & Prevention Planning

Before an incident occurs, guards or Akin Force management work with clients to figure out what risks are at a site. Is the lighting poor? Are there blind spots? Are employees or residents vulnerable? Based on that, guards advise on strategies (better cameras, more patrols, locks, signage) and implement them. They can develop a plan of potential risk areas or detect flaws in your current security and suggest improvements. 

7. Crowd Control & Event Security

In Toronto there are festivals, concerts, sporting events (Raptors games, Blue Jays, Leafs), Pride Parade, Nuit Blanche, etc. Event security guards manage entrances/exits, monitor crowd density, ensure health and safety regulations are followed, deal with intoxicated individuals safely and help guide people in emergencies. A streamline crowd control is essential and an event’s success depends on it. 

8. Retail & Theft Prevention

At retail stores and big malls (Square One, Eaton Centre), guards help reduce shoplifting, customer disturbances, internal theft, and sometimes liaise with loss prevention. They also assist with customer issues (lost children, emergencies), which adds to customer experience. Your customers and employees will feel safe with a guard around especially for cashiers handling the till. 

9. Security for Construction Sites

Construction sites in the GTA are constant. These are easy targets for material theft (copper wiring, tools), vandalism, trespassers. Guards ensure site perimeters are secure, keep an eye overnight, prevent damage, enforce safety protocol. There have been many crimes reported at the construction sites due to the vulnerability of infrastructure. The vulnerability can be replaced with a stronger outlook by placing security guards in the area. 

10. Concierge & Customer Service Role

Guards aren’t just “doormen.” In condos, office buildings, luxury retail, concierge security interacts with tenants or customers, helps with directions, accepts deliveries, monitors packages, sometimes assists with minor maintenance issues. Around here, people expect a certain level of courtesy such as “sorry, can you point me to the subway?” kind of stuff. Guards need to be polite, professional, and approachable which adds to the reputation of your business.

11. Secure Cash Transportation & Private Investigation

With Akin Force, there are extra services such as moving cash securely between locations (e.g. banks, retail outlets), or conducting investigations (monitoring fraud, internal theft). These require special training, strict protocols, and background checks. We abide with the laws and make sure you find exactly what’s needed when you reach out to us. 

Why Akin Force Adds Value in Toronto / GTA?

  • Licensed, with deep experience: over a decade in the security business.
  • 24/7 support: emergencies don’t wait for daylight.
  • Custom solutions: not “one-size-fits-all.” Whether you’re a residential building, retail store, bank, or public sector organization, Akin Force works with you to match your needs and your budget. 
  • Quick-response teams: when an incident happens, they can be dispatched fast. Toronto is large; traffic is brutal and having teams ready in different zones helps.
  • Akin Force Guards are trained with disaster response and are equipped to handle various tasks in case of an emergency. 
  • Broad service offering: everything from mobile patrols, manned guarding, concierge security, event security, retail security, construction site security, cameras, private investigations. 

Summary

Security guards in Canada do many vital roles: deterrence, monitoring, emergency response, customer service, and systems-based prevention. They operate in a city with its unique challenges: weather, big urban density, mixed property types, events, transit disruptions, etc. At Akin Force, guards are part of comprehensive solutions to protect clients’ property, people, and peace of mind.

FAQs

  1. What licensing or certification do security guards in Toronto need?
    Guards must have a valid Ontario security guard licence, which includes training (often basic, plus additional if needed). Must pass background checks; for certain roles (private investigations, cash transport) further clearance or bonding may be required.
  2. How does Akin Force respond to incidents in bad weather / snowstorms?
    They have protocols to inspect property damage, ensure safety hazards (ice, snow buildup, fallen trees) are addressed, communicate with city services, possibly increase patrols when storms impact security or access.
  3. Are security guards armed in Toronto?
    Usually not. Most guards are unarmed. Armed security is heavily regulated and only for specific roles with special licensing. Akin Force provides services that don’t require arms in typical retail, residential, commercial guarding.
  4. How fast is “quick-response”?
    That depends on location, time of day, traffic, severity. Akin Force works to position teams around the GTA so response times are minimized. For serious incidents, they’ll engage emergency services immediately.
  5. How do you choose what level of security I need for my property?
    A risk assessment is done based on property type (residential, commercial, construction, retail), location (crime stats, visibility, lighting), foot traffic, hours of operation, budget. Then recommendations for number of guards, patrol frequency, surveillance systems etc.
  6. Can security guards deal with trespassers or homeless encampments?
    They can approach non-violent trespassers, observe, report, and call authorities if needed. With homeless encampments, they may liaise with city social services. It is important to act humanely and follow legal rules.
  7. What happens in case of theft or vandalism?
    The guard secures the scene, documents what they can (photos, report), may detain suspects only insofar as the law allows, and hands them over to police. Client gets an incident report. Evidence from cameras, patrol logs helps.
  8. Do security guards carry cameras or record interactions?
    They may have body cams, or portable video equipment depending on contract. Surveillance cameras on site are common. Privacy laws apply—guards must follow Ontario laws about recording, signage, consent where needed.
  9. What hours are security guards active?
    Depends on contract: many properties need 24/7 coverage; others need daytime only; some need extra service during special events or late-night hours. Akin Force offers flexible scheduling.
  10. How much does security cost in Toronto?
    It varies widely depending on the scope: number of guards, hours, type of property, risk level, additional services (cameras, investigation, cash handling). But Akin Force aims to provide cost-effective, custom solutions so you get what you need without over-paying.